Return Order Return Policy Our policy lasts 7 days. If 7 days have gone by since delivery of your order, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Return of an exchanged product is not allowed. Return/Exchange of a discounted product is not allowed. Customized orders are made according to the measurements given by the customers, therefore customized styles and measurements are non returnable and non exchangeable. Items that are Non-Returnable* are mentioned in the description of each product.